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FAQs & Help

Official policies, standards, and customer support guidelines of KidsZoon.

Last Updated: August 2026 Verified Official Policy

Frequently Asked Questions

Everything you need to know about KidsZoon sizing, eco-friendly fabric care, customization, and deliveries.

What fabric quality do you use for KidsZoon t-shirts?

We use 100% super-combed, bio-washed cotton (180 GSM). It is soft, anti-pilling, breathable, and pre-shrunk so it maintains its original shape wash after wash.

How do I choose the right size for my child?

Our sizes correspond to age groups (2-3Y, 3-4Y, 5-6Y, 7-8Y, 9-10Y, 11-12Y, 13-14Y). If your child is between sizes or taller than average, we recommend picking one size up for room to grow.

How does the Customizer and personalized printing work?

On any customizable product, you can enter your child’s name, select birthday numbers, or use our 3D interactive studio. We print using non-toxic, skin-safe digital inks with high durability.

What are your delivery charges and timelines?

Shipping is Free on all orders of ₹699+. Orders below ₹699 have a standard flat fee of ₹49. Orders are dispatched within 24-48 hours and arrive in 3-5 business days.

What is your return or exchange policy?

We offer a hassle-free 7-day return and size exchange policy for standard items. Our courier partner collects the item from your doorstep at no charge.